Disneyland Photographs Multiday Pass Holders to Crack Down On Ticket Abuse

Employees at Disneyland and Disney California Adventure are continuing to crack down on multiday ticket abuse by photographing visitors who use the tickets, sources say.

On Tuesday, parkgoers said they were delayed entrance to the parks by 45 minutes due to the photographing. However, Disneyland officials denied that there was any significant delay to guests, saying that only the multiday pass holders were photographed.

The new process is the next step in Disney’s efforts to crack down on ticket brokers, who buy multiday passes then “rent” them to guests for individual days. These ticket brokers will purchase a 3-day park hopper pass, then rent each day to guests for $99 per day. The brokers make an estimated profit of $92, while the guests will save $26 by leasing a multiday pass rather than buying one from the Disney box office.

While Disneyland prohibits people from selling or sharing their park hopper passes, this practice does not violate city laws.

A few months ago, park employees began adding visitor names to the passes, and requiring identification at the gate before they could be allowed entry to the park. Now, photographing multiday ticket users is the next step in cracking down on ticket abuse. Once the pass is used a second time, a photograph of the guest will appear on the computer screen. If the photograph does not match the guest using the ticket, they will be denied entrance.

Says Disney spokeswoman Suzi Brown:

So that our guests are not taken advantage of, we strongly advise that they only purchase tickets at Disneyland Resort, at our hotels or through an authorized seller to ensure that tickets are valid.

What do you think of Disney’s new policy? Do you believe this will significantly reduce ticket abuse?



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